What you can and cannot see

The access boundary, stated plainly, for brokers and for the agents they manage.

This page is written to be read by both sides. Brokers should know the limits of their view; agents should know what their broker can see.

#The rule

A broker sees the agents mapped to their account, and nothing outside that relationship. It applies consistently across the roster, the dashboard views, saved searches, account relationships and shared notes, not only on the main screen.

#What a broker can see

CanCannot
The roster of their own agentsAny agent belonging to another broker
Those agents’ activity counts and setup statusAnything belonging to an unmanaged agent
Their campaigns, blogs and audiencesEdit an agent’s records
Their listings and opportunities, read-only
Account relationships and shared notes for their own agents
Read-only throughout

The record viewer is for understanding, not editing. A broker cannot change an agent’s listing or deal from here.

#For agents

If you are managed by a broker, they can see your activity on the platform, your campaigns, your blogs and how far you got through setup, and they can open your listings and deals read-only. They cannot edit your records, and no other broker can see any of it.

Why publish this

A documented boundary is one people can rely on. An undocumented one gets discovered, and the discovery is always worse than the disclosure.

Last updated 15 August 2026