Verifying your domain

What Verified, Pending and Failed mean, how long to wait, and what unlocks the moment it passes.

Before this you need

Once the records are in, EasyDigz checks for them. It reads what is currently published for your domain, so what you see is the position right now.

#The three states

StateMeansDo
PendingThe records are not visible yet. Normal immediately after adding themWait. Check back in a few hours
VerifiedEverything checks out. Sending is unlockedNothing, go and send
FailedSomething is wrong with the records themselvesSee When verification will not pass
Pending is not failed

DNS changes spread across the internet gradually. Pending shortly after you add records means "not yet", not "wrong". Give it hours before you start changing things, re-entering records that were correct is the most common way people make this worse.

#How long

ElapsedExpectation
MinutesSometimes enough. Many registrars are fast
A few hoursTypical
Up to 48 hoursThe outer limit. Still normal
More than 48 hoursSomething is wrong, go to troubleshooting

#Checking

  1. 1

    Go to Tenant Settings → Email Domain.

  2. 2

    Use the verify buttons beside the records.

  3. 3

    Records that have taken effect show as verified; the rest stay pending.

It is also checked in the background

While you are on the Domain step of setup, EasyDigz re-checks quietly every 30 seconds, so it notices the moment verification passes without you refreshing.

#What unlocks

  • Drip campaigns can start sending.
  • Trigger emails can fire.
  • The Email your list button on Go Live works.
  • Campaign analytics start recording opens, clicks and bounces.

#It is always checked fresh

Your domain is re-checked every time it matters, rather than being taken on trust from an earlier check. That cuts both ways: a domain that stops working later is caught, and a domain that passes moments ago works immediately without waiting for anything to catch up.

It is why the Email your list button on the Go Live screen can send you back to the Domain step even though you set the domain up, it is telling you the current truth, not a stale one.

Last updated 15 August 2026