DNS records are settings at the company you bought your domain from. Adding them is copy-and-paste, EasyDigz generates the exact values and you paste them in. You are not writing anything yourself.
If your domain is managed by an assistant, a web designer or an IT contact, forward them the setup email. It contains everything needed and no EasyDigz knowledge is required to act on it.
#The screen
Tenant Settings → Email Domain walks through four stages:
| Stage | What happens |
|---|---|
| Email Config | You choose how mail behaves, see sending modes |
| Domain Setup | You enter the domain you will send from |
| DNS Records | EasyDigz shows the exact records to add, each with a copy button |
| Verification | EasyDigz checks whether they have taken effect |
#What the records do
| Type | Purpose | In plain terms |
|---|---|---|
| TXT | Ownership, SPF and DMARC policy | Proves the domain is yours, and states which servers may send as you |
| CNAME | DKIM signing keys | Lets receiving providers check each message really came from you and was not altered |
| MX | Mail routing | Where incoming mail goes. Only needed if you are receiving, not for send-only |
DKIM uses a set of keys rather than one, so you will be given more than one CNAME record. Add all of them, a partial set will not verify.
#Adding them
- 1
Sign in to your domain registrar, wherever you bought the domain.
- 2
Find the DNS settings.
Usually called DNS Management, Manage DNS, Name Servers, or Advanced DNS.
- 3
Add each record exactly as shown.
Use the copy button beside each value rather than retyping. A single wrong character means it will not verify.
- 4
Save, and leave the existing records alone.
You are adding, not replacing.
- 5
Come back to EasyDigz and use the verify buttons.
Adding a second SPF TXT record breaks SPF, the rules allow only one. Your existing record has to be edited to include EasyDigz, not duplicated. If you already use Google Workspace or Microsoft 365 on this domain, this is the step to hand to whoever set that up.
#Common mistakes
| Mistake | What happens |
|---|---|
Entering a subdomain such as mail.yourdomain.com | Never verifies. Root domains only |
| Retyping values instead of copying | A single character breaks it, silently |
| Adding the domain name to the end of a host field | Some registrars append it for you, giving key._domainkey.yourdomain.com.yourdomain.com |
| Adding a second SPF record | Breaks SPF for all your mail, including mail EasyDigz does not send |
| Only adding some of the CNAMEs | Verification stays pending indefinitely |
Next: Verifying your domain.