Until your sending domain is verified, EasyDigz cannot send marketing email, no campaigns, no triggers. Verification depends on DNS changes that can take up to 48 hours. Start it on day one and let it run in the background while you do everything else.
#Why it is required at all
You are sending email that claims to come from your domain. When it arrives, your recipient's email service, whether that is Gmail, Outlook, Yahoo or their company's own mail server, checks whether the sender is really allowed to send for that domain. If it cannot verify that, your email goes to spam or is rejected outright.
EasyDigz sends all of your email itself. You do not pick or connect a provider such as Gmail or Outlook, those are simply examples of the services your recipients use, and every one of them runs the same check.
Adding DNS records to your domain is how you tell every one of those services that EasyDigz sends on your behalf. Until that is in place, EasyDigz will not send for you, not because of an arbitrary rule, but because sending unverified mail damages your reputation in a way that is slow and painful to undo.
#What is blocked until it passes
| Feature | Before verification |
|---|---|
| Drip campaigns | Cannot send |
| Trigger emails | Cannot send |
| Composer sends | Limited or paused |
| Campaign analytics | Nothing to measure |
| The Go Live launch email | The button sends you back to set the domain up |
Verification is about deliverability. The protections covered in The sending rules, caps, suppression, auto-pause, apply whether or not your domain is verified.
#What you need before you start
- A domain you own. Not a Gmail or Yahoo address, an actual domain.
- Access to its DNS settings, or someone who has it. Usually wherever you bought the domain.
- A root domain.
yourbrokerage.comworks;mail.yourbrokerage.comandwww.yourbrokerage.comare not accepted.
Subdomains are rejected. If you enter one, verification will never pass, this is a genuine restriction, not a temporary glitch.
#The order to do it in
- 1
Decide which domain you will send from.
Usually the same domain as your website.
- 2
Decide where replies go.
See Choosing a sending mode, it decides whether replies reach your existing mailbox, are forwarded to your inbox, or go nowhere.
- 3
Add the DNS records.
See The DNS records.
- 4
Wait, and check back.
It is at Tenant Settings → Email Domain. Note that it lives under Tenant Settings, not under Emails, a common place to get stuck.