Account settings has a Delete my account panel. Leaving is self-service, with no support ticket needed, and a deletion can be stopped at any point in the first 30 days.

#A staged, reversible deletion

When	What happens
Day 0, you confirm	Your website goes offline and all sending stops. Nothing is deleted
Days 0 to 29	Everything stays recoverable. The panel shows a countdown to the deletion date, with Download my data and Stop deletion beside it
Day 30	Your data is deleted

Take a copy first

Download my data is on the same panel and stays available for the whole 30 days. Once the data is deleted, there is nothing left to export. See Download my data.

#How to delete your account

1
Open Account settings and scroll to Delete my account.
2
Review what goes and what stays.
You can also tell us why you are leaving. This is optional.
3
Type the confirmation text shown to enable the button, then confirm.
4
Changed your mind? Click Stop deletion any time before the deletion date.

#What gets deleted

Your website, its content and its settings.
Your contacts and everything recorded against them.
Your listings, opportunities and deal history.
Your emails, campaigns and templates.
Your documents, saved searches and everything else in the account.

#What we keep, and what needs a person

Item	What happens
Unsubscribe records	Kept, so we never email those people again by mistake. See Bounces and unsubscribes
Security and billing records	Kept where the law requires it
A custom domain you bought yourself	Disconnecting it at your domain registrar is your step. Deleting your account does not reach it, and leaving it in place does not hold your deletion up
A sending domain set up on our side	Our team detaches it. This is requested automatically when you confirm, you do not need to do anything

Why a custom domain is yours to disconnect

The record pointing your domain at EasyDigz lives in your registrar account, not ours. The screen tells you which part is yours to remove and which part we handle. See Connecting your own domain.