Every Opportunity goes through the same 8 stages, in order. Move it with Next Stage or Previous Stage at the top of the page, the button reads "Changing Stage..." while it works.
#The 8 stages
| # | Stage | Means | Email to the buyer? |
|---|---|---|---|
| 1 | Created | The buyer has made an offer | Yes, "A New Opportunity Has Been Created" |
| 2 | Agent Reviewed | You have reviewed the offer and spoken to the buyer | Yes, "Your Offer is Being Reviewed" |
| 3 | Qualification | Buying documents are prepared for signing, most details lock | Yes, "Moving Forward!" |
| 4 | Offer Submitted | The signed offer has been sent to the seller | Yes, "Your Offer is Submitted!" |
| 5 | Under Contract | The seller accepted, the buyer is under contract | Yes, "Under Contract" |
| 6 | Due Diligence | Inspections, appraisal and financing are under way | Yes, "Due Diligence Ending" |
| 7 | Closed Won | The purchase is complete | Yes, "We Did It!" |
| 8 | Closed Lost | The deal did not go ahead | No |
Moving an Opportunity back and forward again does not resend that stage’s email.
Closed Lost is not a branch you can reach from any stage, it is simply the last stage in the list. Clicking Next Stage on a Closed Won deal moves it to Closed Lost, do not do this. If it happens, click Previous Stage to put it back. And because Closed Lost can only be reached by stepping through every stage in between, a deal that actually failed at, say, Offer Submitted would receive the Under Contract, Due Diligence Ending and "We Did It!" emails on the way there if you moved it through by hand. Contact [email protected] to close a deal as lost instead of moving it through the stages.
#What to do at each stage
| Stage | What you do |
|---|---|
| Created | Check the buyer, offer amount, financing and agency terms, call the buyer, then Next Stage |
| Agent Reviewed | Fill every required field, enter Due Diligence Fee, Period and Expiration Date, check every signer has an email, then Next Stage |
| Qualification | Open Documents and send each one with Share and Sign, see Documents and document signing |
| Offer Submitted | Send the offer, wait for the seller’s answer, add the home inspector as a participant now |
| Under Contract | Confirm inspection dates and the closing attorney, add the attorney as a participant |
| Due Diligence | Keep inspection dates and results current, follow the deal to closing |
| Closed Won | Nothing to do, the "We Did It!" email with the review link goes out automatically |
From Under Contract onwards, Home Inspector is no longer offered as a participant role. Add them as a participant at Offer Submitted, or record them directly in Inspections & Due Diligence.
#Imported deals can start partway through
An Opportunity that arrives through MLS import starts at whichever stage matches its MLS status, see The MLS import.