How commission is worked out

The steps every commission figure goes through, which price is used, a worked example, and what the Earned, Pending and Projected boxes count.

Before this you need

Every deal is worked out in the same order. Every deal on the dashboards has Show working, which shows these steps with its own numbers.

#The steps

  1. 1

    Gross commission = the % rate × the deal’s price, or the flat $ amount.

    On a deal with a co-agent, each agent counts their share of it.

  2. 2

    Minus the referral fee (a % of gross, or a flat amount) and the franchise / royalty % of gross = the adjusted gross.

  3. 3

    × the agent’s split % = the agent share.

    Their tier’s split on a tiered plan. The rest of the adjusted gross is the company’s split.

  4. 4

    Minus the E&O fee, the transaction fee and the team split = net to agent (take-home).

  5. 5

    Company share = adjusted gross − net to agent − team split.

    So the company receives its split and the E&O and transaction fees.

#Which price is used

  • The sale price, once it is entered.
  • Before that: the accepted offer amount, then the offer amount, then the list price.
  • Deals not under contract yet use the list price (listings) or the offer amount (offers).

#A worked example

A listing at a $625,000 list price, 3% commission, agent on a tiered plan and still in tier 1 (50% to the agent), with franchise / royalty 1%, E&O $200 and a $700 transaction fee.

StepHowAmount
Gross commission3% × $625,000$18,750.00
Franchise / royalty1% of gross− $187.50
Adjusted grossGross − franchise$18,562.50
Agent share50% of adjusted gross$9,281.25
E&O feePer deal, from the agent’s share− $200.00
Transaction feePer deal, from the agent’s share− $700.00
Net to agentAgent share − fees$8,381.25
Company shareAdjusted gross − net to agent$10,181.25
Check

$8,381.25 + $10,181.25 = $18,562.50, the adjusted gross. The company’s $10,181.25 is its 50% ($9,281.25) plus the $900 of fees.

#The three boxes and their dates

BoxWhich dealsDated by
EarnedClosed: listings Sold or Final Invoice Paid, offers Closed WonClosing date
PendingUnder Contract (and Due Diligence on an offer)Contract date
ProjectedEvery earlier open stageThe date the deal was created
  • Expired listings and Closed Lost offers are in no box.
  • The date filter (This year, Last year, All time, Custom) uses the dates above.
Projected is not a forecast

It counts every open deal in full, as if all of them close. It is not weighted by how likely each one is.

#Special cases

CaseWhat happens
No planOnly the gross is shown, "Before split and fees". A deal that went under contract before the agent had any plan stays gross only
Broker’s own dealsA broker who also sells keeps 100% of their own deals, with no fees ("Broker default (100%)"), unless they give themselves a plan
An offer on your own listing where you act for the seller onlyCounted once, on the listing
Dual agencyThe listing and the offer each count their own side’s commission
Co-agentEach agent counts their share of the deal, on their own plan

Last updated 12 November 2026