The seller fills in a four-step form on your website. They must be signed in, if they are not, the site asks them to sign in first.
#Where the seller finds it
- Top menu: Sell now → the Sell Your Home page → Click here to sell now →.
- The website footer: Sell Now, or Create a listing when signed in.
- Their own dashboard → My Listings → + New listing, or "You have no listings. Create one now!"
A Preview card beside the form shows how the listing will look as they type.
#Step 1 — Property Location
- 1
The seller types the address into the Address box.
- 2
Suggestions appear, of two kinds.
Homes we have on file, with a house icon and a Listing badge. Street addresses in North Carolina, with a map pin.
- 3
They click a suggestion, or type at least 5 characters and press Enter.
The form moves to Step 2 by itself.
Picking a home on file fills in the title, address, city, state, zip, county, bedrooms, bathrooms, rooms, square feet, price, description, property type and video. Picking a street address fills in only the street, city, state and zip.
#Step 2 — Property details
Everything is required except photos and the video link.
| Section | Fields |
|---|---|
| Property Details | Title (5+ characters), Property Type, Price, Total Rooms, Bedrooms, Bathrooms (halves allowed, for example 2.5), Square Feet |
| Location | Address (from Step 1), Country, State, City, County (pick from the list), Zip Code |
| Contact Information | First Name, Last Name (letters only, 3–20 characters), Phone Number, filled from the seller's profile |
| Media | Images (JPG, PNG or GIF, large photos are shrunk automatically), Video URL |
| Description | Property Description (more than 10 characters) |
Enter the street address as the Title, the platform uses it as the listing's name. Enter the zip code as 5 plain digits, a zip with a dash (27603-1234) is refused when the form is submitted.
If anything is missing, a red box says "Please fix the following to continue:" and lists each field. Once everything is filled in, the seller clicks Next Step.
#Step 3 — Disclosure Agreement
- 1
The seller reads the agency disclosure on the page.
- 2
They tick at least one option: Seller's Agency, Dual Agency, Designated Dual Agency, or Buyer Agent Working with an Unrepresented Seller.
Options that cannot be combined turn grey with a short explanation.
- 3
They click Submit Listing.
If photos are still uploading, the button says "Waiting for N photo(s) to upload…".
#Step 4 — Check the property details we found
The platform looks the property up: the MLS and county records for a home on file, the county record for a street address. The seller sees what was found and can tick, untick or edit each detail. Select all details and Unselect all work for everything, and each section has its own tick box.
The mailing address from public records appears unticked. The seller should tick it only if it is theirs.
They click Approve & create listing. If nothing was found, the listing is created straight away. If the lookup failed, they choose Try again or Create without them.
#After the seller submits
- They see Listing Submitted and a message that it is pending approval. That only means you will now work the listing, there is no separate approval step.
- The listing is created at Created and appears on your Listings page.
- The seller's account is found by email, or created, and they are added to the listing.
- Your listing agent and brokerage details are filled in from your profile.
- Only the details the seller approved in Step 4 are added, and only into empty fields.
- The Created stage emails are sent, and you get a new-listing notification. See The 11 listing stages.
The seller is never told the home is already listed. If there is a problem, you see a red warning at the top of the listing, see Finding and touring a listing.