DNS records are settings at the company you bought your domain from. Adding them is copy-and-paste, EasyDigz generates the exact values and you paste them in. You are not writing anything yourself.
If your domain is managed by an assistant, a web designer or an IT contact, forward them the setup email. It contains everything needed and no EasyDigz knowledge is required to act on it.
#The screen
Tenant Settings → Email Domain has two steps, with your verification status shown at the top of the page throughout:
| Step | What happens |
|---|---|
| Domain setup | You enter the address you will send from and say whether you already use it, which decides where replies go, see sending modes. Then click Configure domain |
| DNS records | EasyDigz shows the exact records your choice needs, each with a copy button |
| Email status (top of the page) | Re-checks every minute and turns to Verified once the records have taken effect |
#What the records do
| Type | Purpose | In plain terms |
|---|---|---|
| TXT | Ownership, SPF and DMARC policy | Proves the domain is yours, and states which servers may send as you |
| CNAME | DKIM signing keys | Lets receiving providers check each message really came from you and was not altered |
| MX on your sending subdomain | Bounce handling for the mail you send | The Mail From record for sending. Added on a subdomain such as mail.yourdomain.com, the exact name is shown on the DNS Records screen |
| MX on your root domain | Forwarding replies | The record for email forwarding, so it is required when forwarding is on. It passes mail sent to [email protected] on to your inbox. If you already use this address, keep your existing MX records instead |
The sending MX lives on a subdomain, so it never touches mail to your main address. If you already receive email at this domain, through Google Workspace or Microsoft 365 for example, leave your existing root-domain MX records exactly as they are.
DKIM uses a set of keys rather than one, so you will be given more than one CNAME record. Add all of them, a partial set will not verify.
#Adding them
- 1
Sign in to your domain registrar, wherever you bought the domain.
- 2
Find the DNS settings.
Usually called DNS Management, Manage DNS, Name Servers, or Advanced DNS.
- 3
Add each record exactly as shown.
Use the copy button beside each value rather than retyping. A single wrong character means it will not verify.
- 4
Save, and leave the existing records alone.
You are adding, not replacing.
- 5
Come back to EasyDigz and use the verify buttons.
Adding a second SPF TXT record breaks SPF, the rules allow only one. Your existing record has to be edited to include EasyDigz, not duplicated. If you already use Google Workspace or Microsoft 365 on this domain, this is the step to hand to whoever set that up.
#Common mistakes
| Mistake | What happens |
|---|---|
Entering a subdomain such as mail.yourdomain.com as the domain you send from | Never verifies. Enter your root domain, EasyDigz creates the records for its own sending subdomain for you |
| Retyping values instead of copying | A single character breaks it, silently |
| Adding the domain name to the end of a host field | Some registrars append it for you, giving key._domainkey.yourdomain.com.yourdomain.com |
| Adding a second SPF record | Breaks SPF for all your mail, including mail EasyDigz does not send |
| Only adding some of the CNAMEs | Verification stays pending indefinitely |
Next: Verifying your domain.