Why you must do this first

Verifying your sending domain is the one setup step that blocks everything else, and the one that takes up to 48 hours. Do it first.

If you read one page before starting, read this one

Until your sending domain is verified, EasyDigz cannot send marketing email, no campaigns, no triggers. Verification depends on DNS changes that can take up to 48 hours. Start it on day one and let it run in the background while you do everything else.

Email domainDNS, up to 48hVerifiedDrip campaignsTriggersComposer sendsAnalyticsStart here on day one.Nothing to the rightworks until it passes.
Four features are behind this one gate. Nothing to the right of it works until verification passes.

#Why it is required at all

You are sending email that claims to come from your domain. Mail providers, Gmail, Outlook, everyone, check whether the sender is actually allowed to do that. If they cannot verify it, your email goes to spam or is rejected outright.

Adding DNS records is how you tell those providers that EasyDigz sends on your behalf. Until that is in place, EasyDigz will not send for you, not because of an arbitrary rule, but because sending unverified mail damages your reputation in a way that is slow and painful to undo.

#What is blocked until it passes

FeatureBefore verification
Drip campaignsCannot send
Trigger emailsCannot send
Composer sendsLimited or paused
Campaign analyticsNothing to measure
The Go Live launch emailThe button sends you back to set the domain up
The sending rules apply either way

Verification is about deliverability. The protections covered in The sending rules, caps, suppression, auto-pause, apply whether or not your domain is verified.

#What you need before you start

  • A domain you own. Not a Gmail or Yahoo address, an actual domain.
  • Access to its DNS settings, or someone who has it. Usually wherever you bought the domain.
  • A root domain. yourbrokerage.com works; mail.yourbrokerage.com and www.yourbrokerage.com are not accepted.
Root domains only

Subdomains are rejected. If you enter one, verification will never pass, this is a genuine restriction, not a temporary glitch.

#The order to do it in

  1. 1

    Decide which domain you will send from.

    Usually the same domain as your website.

  2. 2

    Choose a sending mode.

    See Choosing a sending mode, it decides whether you can receive replies in EasyDigz.

  3. 3

    Add the DNS records.

    See The DNS records.

  4. 4

    Wait, and check back.

    See Verifying your domain.

It is at Tenant Settings → Email Domain. Note that it lives under Tenant Settings, not under Emails, a common place to get stuck.

Last updated 15 August 2026