Import history

A permanent record of every import, what went in, what failed, and what was auto-corrected.

Every bulk upload is logged. Import history is the answer to "where did these contacts come from" and "did that file actually work".

#What each entry shows

FieldMeans
File nameWhat you uploaded
Total recordsRows in the file
ImportedContacts successfully created
FailedRows that did not make it, with the reason
Auto-generated valuesContacts imported with a placeholder name or email
CompletedWhen it finished

#Getting there

From Accounts → Import History, or by clicking View Details on the notification you get when an import finishes.

#What to check after an import

  1. 1

    Does imported plus failed equal your total?

    If not, and your file was over 2,000 rows, the rest was left behind. See Bulk upload.

  2. 2

    How many have auto-generated values?

    Those are the ones with placeholder emails, which cannot receive email until fixed.

  3. 3

    Read the failures.

    They are usually one systematic problem rather than many individual ones.

It is an audit trail, not a cleanup tool

History records what happened. To fix contacts, edit them from Accounts. To undo a bad import, you delete the contacts, there is no bulk rollback.

Check before re-uploading

If an import looks like it failed, look here first. Re-running a file that partly succeeded creates a second copy of everything that worked, with new unique addresses for each collision.

Last updated 15 August 2026